Privacy policy

1. Data protection at a glance

General information

The following information provides a basic overview of what happens to your personal data when you visit this website. Personal data is all data which can be used to identify you personally. Detailed information on data protection can be found in our privacy policy under this text.

Data collection on this website

Who is the data controller responsible for the collection of data on this website?

The data processing on this website is performed by the website operator. Its contact details can be found in the section “Information about the controller” in this privacy policy.

How do we collect your data?

Some of the data that is collected is disclosed by you. You might have entered this data in a contact form, for example.

Other data is collected by our IT systems automatically or after you have given your consent when visiting our website. This is in particular technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected in order to ensure the error-free provision of the website. Other data can be used to analyse your user behaviour.

What rights do you have concerning your data?

You have at all times the right to receive free of charge information on the origin, recipients and purpose of your stored personal data. You also have the right to ask for the correction or erasure of this data. If you have given your consent to the data processing, you can withdraw this consent at any time for the future. In addition, you have the right under certain circumstances to ask for the restriction of the processing of your personal data. Furthermore you have the right to complain to the responsible supervisory authority.

You can contact us at any time concerning this or if you have any other questions relating to data protection.

Analysis tools and tools of third-party providers

When you visit this website, your surf behaviour can be analysed statistically. This is done in particular with so-called analysis programmes.

Detailed information on these analysis programmes can be found in the following privacy policy.

2. Hosting

DomainFactory

Our website is hosted by DomainFactory. The provider is DomainFactory GmbH, Oskar-Messter-Str. 33, 85737 Ismaning (hereafter: DomainFactory). When you visit our website, DomainFactory creates various log files including your IP addresses.

The details can be found in DomainFactory’s privacy policy: https://www.df.eu/de/datenschutz/.

The use of DomainFactory takes place on the basis of Art. 6 (1) point (f) GDPR. We have a legitimate interest in our website being displayed as reliably as possible. If consent to this has been given, the processing takes place exclusively on the basis of Art. 6 (1) point (a) GDPR and section 25 (1) Telecommunications-Telemedia Data Protection Act (TTDSG), insofar as the consent covers the storage of cookies or access to information in the user’s device (e.g. device fingerprinting) within the meaning of TTDSG. The consent may be withdrawn at any time.

3. General and mandatory information

Data protection

The operator of this website takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with data protection laws and this privacy policy.

When you use this website, various personal data is collected. Personal data is data which can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how this happens and for what purpose.

We point out that the transfer of data over the internet (e.g. communication by e-mail) may reveal security gaps. It is not possible to protect data fully from access by third parties.

Information about the controller

The controller responsible for the processing of data on this website is:

SIGN-WARE GmbH & Co. KG
Silbachstr. 28
59846 Sundern

phone: +49 2933/ 92226-0
E-Mail: info@sign-ware.de

The controller is the natural person or legal entity who decides alone or together with others on the purposes and means of processing personal data (e.g. names, e-mail addresses and the like).

Storage period

Unless a more specific storage period is stated in this privacy policy, your personal data will be held by us until the purpose for the data processing no longer exists. If you make a legitimate request for the erasure of data or withdraw your consent to data processing, your data will be erased unless we have other lawful reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case the data will be erased when these reasons cease to exist.

Data Protection Officer

We have appointed a Data Protection Officer for our company.

Tim Wießner
Mail: tim.wiessner@plexada.de

General information on the legal basis for the data processing on this website.

If you have given your consent to the data processing, we process your personal data on the basis of Art. 6 (1) point (a) GDPR and Art. 9 (2) point (a) GDPR, if special categories of data pursuant to Art. 9 (1) GDPR are processed. If you have explicitly consented to the transfer of personal data third countries, the data processing also takes place on the basis of Art. 49 (1) point (a) GDPR. If you have given your consent for the storage of cookies or access to information in your device (e.g. device fingerprinting), the data processing also takes place on the basis of section 25 (1) TTDSG. The consent may be withdrawn at any time. If your data is necessary for the performance of a contract or in order to take steps prior to entering into a contract, we process your data on the basis of Art. 6 (1) point (b) GDPR. If the processing is necessary for compliance with a legal obligation, we process your data on the basis of Art. 6 (1) point (c) GDPR. The data processing can also take place on the basis of our legitimate interest pursuant to Art. 6 (1) point (f) GDPR. You will be informed of the legal basis relevant in each case in the following paragraphs of this privacy policy.

Information on the transfer of data to the USA and other third countries

We use among other things tools of companies based in the USA or other unsecure third countries within the meaning of data protection law. If these tools are active, your personal data can be transferred to and processed in these third countries. We point out that in these countries a level of data protection comparable with the EU cannot be guaranteed. For example, US companies are required to disclose personal data to security authorities, and you do not have the right as the data subject to take legal action against this. It cannot therefore be ruled out that US authorities (e.g. secret services) process, analyse and permanently store your data on US servers for surveillance purposes. We have no control over this processing activity.

Withdrawal of your consent to data processing

Many data processing procedures are only possible with your express consent. You can withdraw at any time any consent that you have given. The lawfulness of the processing that has taken place up until the withdrawal will not be affected by the withdrawal.

Right to object to the collection of data in special cases and to direct marketing (Art. 21 GDPR)

IF THE PROCESSING OF DATA IS BASED ON ART. 6 (1) POINT (E) OR (F) GDPR, YOU WILL HAVE THE RIGHT TO OBJECT, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, AT ANY TIME; THIS ALSO APPLIES TO ANY PROFILING BASED ON THOSE PROVISIONS. THE RESPECTIVE LEGAL BASIS FOR ANY PROCESSING CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA, UNLESS WE CAN PROVIDE PROOF OF COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ENFORCEMENT, EXERCISING OR DEFENCE OF LEGAL RIGHTS (OBJECTION PURSUANT TO ART. 21 (1) GDPR).

IF PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOURSELF FOR THE PURPOSE OF SUCH MARKETING, WHICH INCLUDES PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21 (2) GDPR).

Right to complain to the responsible supervisory authority

In the event of a breach of GDPR, the data subject has the right to complain to a supervisory authority, in particular in the member state of his/her place of residence, his/her place of work or the place of the alleged breach. The data subject will have the right to complain notwithstanding any other administrative or judicial remedies.

Right to data portability

You have the right to have the data which we process by automated means on the basis of your consent or in the performance of a contract issued to yourself or a third party in a commonly-used and machine-readable format. If you ask for the data to be transferred to another controller, this will only be done if this is technically feasible.

Information, erasure, correction

You have within the scope of the applicable statutory regulations at all times the right to receive free of charge information on your stored personal data, its origin and recipients, the purpose of the data processing and, if applicable, the right to the correction or erasure of this data. You can contact us at any time concerning this or if you have any other questions relating to personal data.

Right to limit the processing

You have the right to ask for the restriction of the processing of your personal data. You can contact us at any time concerning this. The right to restriction of processing will exist in the following cases:

  • If you challenge the accuracy of your personal data stored by us, we will generally need time to check this. For the duration of this check, you have the right to ask for the restriction of the processing of your personal data.
  • If the processing of your personal data takes/took place unlawfully, you have the right to ask for the restriction of the data processing instead of its erasure.
  • If we no longer need your personal data, but you need it for the exercising, defence or enforcement of legal rights, you have the right to ask for the restriction of the processing of your personal data instead of its erasure.
  • If you have made an objection pursuant to Art. 21 (1) GDPR, our interests have to be balanced against your interests. Until it is decided whose interests are overriding, you have the right to ask for the restriction of the processing of your personal data.

If you have limited the processing of your personal data, this data will, with the exception of storage, only be processed with your consent or for the enforcement, exercising or defence of legal rights or for the protection of the rights of another natural person or legal entity or for reasons of substantial public interest of the European Union or of a Member State.

SSL/TLS encryption

For security reasons and to protect the transfer of confidential content which you send to us as the website operator, for example orders and enquiries, our website uses SSL/TLS encryption. You can recognise an encrypted connection by the browser's address bar switching from “http://” to “https://” and the padlock icon in the browser bar.

If the SSL/TLS encryption is activated, the data which you communicate to us cannot be read by third parties.

Objecting to Promotional Emails

We hereby object to the use of contact data published as part of the imprint obligation to send unsolicited advertising and information material. The site operators expressly reserve the right to take legal action in the event of unsolicited advertising being sent, such as spam e-mails.

4. Data collection on this website.

Cookies

Our websites use so-called “cookies”. Cookies are small text files and do not cause any harm to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are deleted automatically at the end of your visit. Permanent cookies are stored on your device until you delete them yourself or until they are deleted automatically by your web browser.

Some cookies can also be stored on your device by third-party companies when you visit our website (third-party cookies). They make it possible for us or you to use certain services provided by the third-party company (e.g. cookies for processing payment services).

Cookies have different functions. Many cookies are necessary for technical reasons, because certain website functions would not function without them (e.g. shopping basket function or displaying videos). Other cookies are used to analyse user behaviour or display advertising.

Cookies which are necessary for electronic communication purposes, the provision of specific functions which you would like to use (e.g. for the shopping basket function) or the optimisation of the website (e.g. cookies to measure the web audience) (necessary cookies) are stored on the basis of Art. 6 (1) point (f) GDPR, unless another legal basis is stated. The website operator has a legitimate interest in the storage of necessary cookies to ensure that its services can be provided optimally free of technical errors. If consent to the storage cookies and comparable recognition technologies has been given, the processing takes place exclusively on the basis of this consent (Art. 6 (1) point a GDPR and section 25 (1) TTDSG); the consent may be withdrawn at any time.

You can adjust the settings in your browser so that you are informed when cookies are placed and only allow cookies on a case-by-case basis, can accept cookies in specific cases or generally exclude cookies and activate the automatic deletion of cookies upon closure of the browser. If cookies are deactivated, the functionality of this website may be limited.

If cookies are used by third-party companies or for analysis purposes, we will inform you of this separately in this privacy policy and, if applicable, ask for your consent.

Consent to Borlabs Cookie

Our website uses the consent technology of Borlabs Cookie, in order to obtain your consent to the storage of certain cookies in your browser or the use of certain technologies and to document this in compliance with data protection requirements. The provider of this technology is Borlabs GmbH, Rübenkamp 32, 22305 Hamburg (hereafter: Borlabs).

When you view our website, a Borlabs Cookie in which the consents given by you or the withdrawal of these consents is stored in your browser. This data will not be shared with the provider of Borlabs Cookie.

The data collected is stored until you ask us to erase it or you erase the Borlabs Cookie yourself or the purpose for which it is stored no longer exists. Mandatory statutory retention periods are not affected. Details on the data processing of Borlabs Cookie can be found at https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/.

The Borlabs Cookie consent technology is used in order to obtain the consent to the use of cookies required by law. The legal basis for this is provided by Art. 6 (1) point (c) GDPR.

[borlabs-cookie type="btn-cookie-preference" title="Open cookie settings" element="link"/]

Contact form

If you send us an enquiry via the contact form, we will store the data entered on the form, including the contact details disclosed by you, for the purpose of replying to the enquiry and for follow-up enquiries. We will not share this data without your consent.

This data will be processed on the basis of Art. 6 (1) point (b) GDPR, if your enquiry is connected to the performance of a contract or is necessary in order to take steps prior to entering into a contract. In all other cases the processing will be based on our legitimate interest in the effective processing of the enquiries sent to us (Art. 6 (1) point (f) GDPR) or your consent (Art. 6 (1) point (a) GDPR) if this has been given; the consent may be withdrawn at any time.

The data input by you in the contact form will remain with us until you ask us to erase it, withdraw your consent for it to be stored or the purpose for which it is stored no longer exists (e.g. after we have finished working on your enquiry). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Enquiry by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, your enquiry including all personal data arising from it (name, enquiry) will be stored by us and processed for the purpose of processing your enquiry. We will not share this data without your consent.

This data will be processed on the basis of Art. 6 (1) point (b) GDPR, if your enquiry is connected to the performance of a contract or is necessary in order to take steps prior to entering into a contract. In all other cases the processing will be based on our legitimate interest in the effective processing of the enquiries sent to us (Art. 6 (1) point (f) GDPR) or your consent (Art. 6 (1) point (a) GDPR) if this has been given; the consent may be withdrawn at any time.

The data sent to us in the contact form will remain with us until you ask us to erase it, withdraw your consent for it to be stored or the purpose for which it is stored no longer exists (e.g. after we have finished working on your enquiry). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

5. Plugins and tools

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter referred to as “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. The purpose of reCAPTCHA is to determine whether data entered on this website (e.g., information entered into a contact form) is being provided by a human user or by an automated program. To determine this, reCAPTCHA analyzes the behavior of the website visitors based on a variety of parameters. This analysis is triggered automatically as soon as the website visitor enters the site. For this analysis, reCAPTCHA evaluates a variety of data (e.g., IP address, time the website visitor spent on the site or cursor movements initiated by the user). The data tracked during such analyses are forwarded to Google.

reCAPTCHA analyses run entirely in the background. Website visitors are not alerted that an analysis is underway. Data are stored and analyzed on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the protection of the operator’s websites against abusive automated spying and against SPAM. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25 (1) TTDSG, insofar the consent includes the storage of cookies or the access to information in 11 / 13 the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. This consent can be revoked at any time.

For more information about Google reCAPTCHA please refer to the Google Data Privacy Declaration and Terms Of Use under the following links: https://policies.google.com/privacy?hl=en and https://policies.google.com/terms?hl=en.